The purpose of this blog is to provide information on and recommendations for doing business with Israel. Its focus is on proper business etiquette and sustaining good business relations.

Wednesday, February 27, 2013

Communication: Acceptable Style

It's important to remember that the Israeli culture is made up of several religions, including Judaism, Islam and Christianity. You should be aware of your colleague’s religious beliefs because they play an important role in how you will communicate. Whether your Israeli colleague is devoutly religious or not, there are several rituals, beliefs, and traditions with which you should be familiar. A few of these are listed below:

  • Language. Most Israelis have good English skills, however, some may not. It's helpful to learn a few Hebrew phrases or to use a translator.
  • Address. For a first meeting, titles and surnames should be used. Once you are acquainted, however, you may move to a more casual first-name interaction.
  • Greeting. In business settings, men and women greet one another with a handshake. Always use your right hand when greeting Muslims. Religiously observant men are forbidden to touch women and vice-versa. 
  • Communication. Israelis are known to be direct and candid. They often interrupt during conversation, but this should not be considered rude. They tend to speak loudly and at a fast pace. Direct eye contact is considered respectful.
  • Personal space. Israelis usually stand close to one another while speaking. One to two feet is typical. It can be considered rude to back away from someone while they are speaking.  
  • Working hours. The official work week is Sunday to Thursday. The Jewish Sabbath starts at sunset on Friday and lasts until sunset on Saturday. Muslims do not work on Friday. Some Christians do not work on Sunday. 

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